Me: Hi, I have a question.
Them: Yes?
Me: I don't have my insurance card with me. Would you be able to tell me my Group number and my ID number?
Them: If you'll remember, you can go onto the insurance website and print off a temporary ID card.
Me: Well, I didn't know that. But since I'm at the doctor's office right now, would you be able to access my information?
Them: {rattles off Group number}
Me: Do you have my ID number as well?
Them: No.
Me: Do you know how I might find that?
Them: You can call BCBS.
Me: Do you by chance have their 800 number?
Them: {rattles off 7-digit number}
Me: Now is that 8-0-0?
Them: Yes.
Me: So I just call and they'll give me my ID number?
Them: Yes.
Me: Okay, thank you for your help.
Dials insurance...punches 1...punches 3...sits on hold...sits on hold...sits on hold...
Insurance Answering message: We will be closed Friday, Feb. 17 through Monday, Feb. 20. Please call back tomorrow.
Me: @#%$!
Look in wallet...why, looky-there! It's my insurance card...
Poop.
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